Subfactor Definitions

Knowledge:

This subfactor measures the level of experience, formal education and basic skills necessary to meet the requirements of the job. Skills and knowledge may be learned from both on-the-job or off-the-job experiences and/or education.

Interpersonal Skills/Contacts:

This subfactor measures the job requirement to deal effectively with people both within and outside the organization. This subfactor considers the type, importance and purpose of contacts and the degree of interpersonal skills required.

Problem-Solving/Judgement:

This subfactor measures the problem-solving/judgement required on the job. It assesses the difficulty in identifying various available choices of action and in exercising judgement to select the most appropriate action. It also considers mental processes such as analysis, reasoning or evaluation.

Mental Effort:

This subfactor measures the duration and intensity of mental effort required to perform the job. Mental effort is related to the amount of concentration and attentiveness required, both in terms of thinking, watching and listening. All types of tasks requiring concentration should be considered.

Physical Effort:

This subfactor measures the duration and intensity of physical effort required to perform the job. Physical effort is related to the amount of physical demand on the body or the energy required to do all kinds of tasks like standing, walking, lifting, keyboarding or holding the body in one position for long periods.

Responsibility for Personnel, Policies and Practices:

This subfactor measures the extent to which key activities and responsibilities are achieved through the direction, management, education, training, evaluation, motivation and control of the work and of others. It does not measure the interpersonal skills required in other types of contacts. Policies can be health and safety rules or special programs.

Responsibility for Financial Resources:

This subfactor measures the degree of accountability for money, financial data, financial records and related decisions, and the acquisition and/or expenditure of funds.

Responsibility for Information Resources:

This subfactor measures the degree of responsibility for the collection, storage, retrieval, interpretation and maintenance of information/data/files required to perform the job. It also measures the nature of involvement with the information.

Responsibility for Material Resources:

This subfactor measures the degree of responsibility for the collection, storage, retrieval, safe usage and maintenance of material resources including office equipment, supplies, products and machinery required to perform the job. It also measures the value and nature of the involvement with the resources.

Environment:

This subfactor measures the nature and severity of the working conditions and hazards that have an impact on the job.