Aspects of Work at STC
Chart # 1
| Column 1 |
Column 2 |
Column 3 |
Aspects of work present in the jobs at STC -
Toronto Head Office
(This list is not exhaustive) |
10 SUBFACTORS
(Derived from
Column 1) |
4 FACTORS
(Required
by the Act)
|
Education; Additional self-study; Training Programs; Licenses or
Certificates; On-the-job or Off-the-job experience; Theoretical and/or technical
knowledge.
|
Knowledge |
Skills |
Communication (verbal, written), Contacts with
public/clients/staff; Interpersonal Skills; Interpreting, explaining info
or ideas with varied levels of complexity or difficulty; Counseling,
advising, negotiating.
|
Interpersonal Skills/Contacts |
Ability to do detailed or routine work; Judgement;
Resourcefulness; Creativity; Analytical ability; Problem-Solving;
Decision-making; Impact of decisions.
|
Problem-Solving/Judgement |
Listening; Concentration using sight, touch, hearing, taste
or smell; Attention demand; Watching a computer screen; Visual application,
including frequency and duration of efforts; Verifying columns of numbers;
Handling emergencies.
|
Mental Effort |
Effort |
Manual effort; Keyboarding; Pushing or pulling; Speed;
Volume of work; Physical strain, including frequency and duration;
Sitting for long periods of time.
|
Physical Effort |
Coordination of workflow/tasks; Policy development;
Training and evaluation of staff; Supervision of others; Quality of work;
Records.
|
Personnel, Policies and Practices |
Responsibility |
Collection, location, retrieval and maintenance of
information; Complexity of information; Consequence of errors; Details;
Confidentiality; Accuracy in recording information; Cost of errors;
Public Relations; Interpreting, presenting, recording information
accurately; Reporting.
|
Information Resources |
Budget responsibilities; Accountability; Accuracy; Cash;
Cost accounting; Payroll; Financial decisions.
|
Financial Resources |
Storage, usage, maintenance and repair of goods and
products; Equipment and machinery; Product; Resources; Property.
|
Material Resources |
Physical environment/surroundings; Exposure to health
hazard; Eye strain; Exposure to accident hazard; Open office; Time
pressure; Travel, local or out-of-town; Crowded conditions; Stress of
multiple demands; Interruptions; Monotony; Risk of injury; Ventilation
or temperature; Noise; Exposure to chemicals.
|
Environment |
Working Conditions |
|
![[ exit ]](../../images/exit.gif){kind=small}
![[ Prev ]](../../images/prev_1.gif){kind=small}
![[ Contents ]](../../images/contents.gif){kind=small}
![[ Next ]](../../images/next_1.gif){kind=small}
